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Refund Policy
Appointment-Based Services
The Window Washer provides appointment-based services. Refunds are subject to the terms below.
Cancellations
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Cancellations made at least 72 hours prior to the scheduled service are eligible for a full refund if payment has been made.
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Cancellations made less than 72 hours before service are not eligible for a refund and may incur a fee.
Completed Services
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No refunds are issued after services are completed.
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Quality concerns must be reported within 24 hours.
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We may offer a re-clean at our discretion in place of a refund.
Weather & Rescheduling
Weather-related delays are not grounds for refunds. Appointments may be rescheduled without penalty.
Payment Disputes
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Chargebacks without prior contact may result in refusal of future services.
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